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  • What should I wear to my smash session?
    You MUST arrive in appropriate footwear… NO EXCEPTIONS Tennis shoes or boots are ideal, no open toe or heel. NO Sandals, Flip Flops, Ladies Flats, Hey Dudes, Crocs or Heels. Comfort and safety is the goal. Long pants and a long sleeve shirt are ideal. MiST will provide participants with the necessary full-length protective clothing for your experience. Our safety gear has been designed to protect you from flying debris however there are two types we offer; thin and thick clothing. If you have any bare skin, then you must wear our thick protective clothing, whereas if you have pants and long sleeves on when entering the venue, you can wear the lighter protective wear. The following PPE gear will be provided to each smasher: coveralls, lab coats, full face shields, safety glasses and gloves. You will not be permitted to enter a smash room unless you are wearing clothing and/or PPE gear that provides adequate protection that covers all parts of your body. Thin clothing material will not be permitted.
  • What size does the safety clothing come in?
    Our safety overalls and lab coats range from S to 5XL. If you are unable to comfortably wear our safety clothing, you are welcome to bring your own coveralls or wear thick-material clothing.
  • Is the safety clothing and equipment clean?
    Yes, we pride ourselves on ensuring that customers only receive clean and sanitized safety equipment and clothing.
  • What is a smash room?
    A smash room is exactly what it sounds like, a room full of smashables waiting for you to take your tool of choice and smash them to pieces. The idea here is to have a safe and controlled environment where it is okay to smash and break things while not getting in trouble or having to clean up after yourself. Not only is it a great form of stress relief therapy, but it also makes for a super fun time! Whether it be a bad day at work, not getting along with your significant other or wanting to blow off some steam, a smash room is the place to go and you will have a great time with friends and coworkers! Smashables range from tea cups to big screen TV's and SO MANY options in between. You will have the opportunity to select specialty smashable add-ons at check-in.
  • Are smash rooms safe?
    At MiST, we take safety very seriously. Our smash rooms are designed to be a safe and controlled environment, so you can let loose without any worries. We provide all the safety equipment and guidance you need to have a great time. All smashers must arrive with approved footwear all other safety gear (coveralls, lab coats, full face shields, safety glasses and gloves) will be provided. Our safety gear has been designed to protect you from flying debris however there are two types we offer; thin and thick clothing. If you have any bare skin, then you must wear our thick protective clothing, whereas if you have pants and long sleeves on when entering the venue, you can wear the lighter protective wear. You will not be permitted to enter a smash room unless you are wearing clothing and/or PPE gear that provides adequate protection that covers all parts of your body. Thin clothing material will not be permitted. When in the smash room, debris can form on the ground and if stepped on can be slippery, smashers should avoid standing on broken smash debris.
  • How old do I have to be to participate in the smash room?
    Anyone 12+ can join in a smash room session. Smashers between 12 and 17, must have a parent or legal guardian present for the duration of the smash session. Smashers 18+ must present a valid form of ID at check-in. All smashers must have a completed waiver on file before entering the smash room. Click HERE to complete your waiver now.
  • Can I “B.Y.O.Smash”?
    Booked your smash session? You may bring up to 10 additional CLEAN glass items and 2 electronics for free per session (not per person). A $5 disposal fee will be charged for each electronic. B.Y.O.Smash Package: One smasher $25, $10 each additional smasher, up to 4 smashers total. 25 Minutes. You may bring up to 45 CLEAN glass items and 2 electronics per session (not per person). A $5 disposal fee will be charged for each electronic. All outside smashables must be approved by MiST staff upon check in. Please review our Donations page for a list of approved items. No hazardous materials, lithium batteries, liquids (ink/paint), flammables, ammunition, weapons, or food items allowed. Your safety is top priority! If you have ANY questions about an item please feel free to call us.
  • Can I participate in the smash room if I'm pregnant?
    No. Pregnant women are not permitted to participate or enter the smash room under any circumstances for the safety of you and your baby. You are welcome to watch through the smash room viewing window with the rest of your party.
  • How long is my smash session?
    Our smash packages are 25 minutes smash session. For larger groups we will customize your session based on the amount of people in your group and your specific needs.
  • Do I need to arrive earlier than my booking time?
    Please arrive 15 MINUTES PRIOR to your scheduled smash session. This will allow enough time to check-in, sign waivers and gear up without cutting into your smash time. Failure to do so will result in a shorter smash session. Arriving 10 minutes or more after your session begins will result in the session being rescheduled and a $30 rescheduling fee will be applied.
  • Do you take donations?
    You, can donate your old and unwanted items for a good cause, to help other relieve stress and put smiles on people's faces. Please note not all items are accepted. To find a list of approved items please visit our Donation page. If you have any questions about an items please don’t hesitate to call. Donations can be dropped off at the 2682 N. Garfield location on Friday, Saturday or Sunday during business hours. Items need to be looked over and approved by MiST staff. ***Until we are open we are happy to make pick up arrangements for donations! Please call or email us to schedule a day and time. THANK YOU
  • What is your cancellation policy?
    You may cancel or reschedule up to 48 hours prior to your session with no additional fees. If you cancel within 48 hours or miss your session, your payment is non-refundable. Rescheduling within 48 hours incurs a $30 rescheduling fee.
  • How many people can participate in a smash session?
    Smash sessions rage from 1 smasher up to groups of 45. Our online smash packages are created for 1 - 4 smashers. If you have a group of 5+ please contact us so we can create a smash package that meets your parties needs. No more than 2 smashers may be in a smash room at a time. Additional smashers can watch through our smash room window and tag team in and out as often as you’d like.
  • Can I be under the influence of drugs and alcohol?
    For your safety and the safety of other, if you or others in your party appear to be intoxicated, you will not be allowed to participate. Our insurance does not allow alcohol on the premise and it is strictly enforced.
  • Can I take photos/videos?
    All rooms are continuously monitored and recorded. To purchase a recording of your smash session simply add it at checkout. All mobile/filming devices are welcome in the rage room at participant(s) own risk. *Mi Smash Therapy is NOT responsible for any damages to any devices OR personal items.
  • How do we source our smashables and what happens after it’s smashed?
    We partner with local business for donations ranging from glass bottles to electronics to keep them from otherwise going into the landfill. If you have items you would like to donate please check out our Donations page for a list of approved items. We recycle everything that we possibly can according to industry standards. Unfortunately not everything can be recycled, however we are continuously searching for more alternative recycling methods. Keep your old and unwanted items out of landfill by donating them to us, let us manage the recycling process for you.
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